Ultimate Obstacles is New England’s premier obstacle course training facility. We are looking for an organized, tech-minded Administrative & Operations Assistant to keep our weekday operations running smoothly.

If you love customer service, staying organized, and leveraging modern digital tools and AI to work smarter, this role is for you.

• Front Desk Operations: Greet members, handle guest check-ins, manage memberships, and answer incoming phone calls.

• Inbox & Admin Management: Take full ownership of the main company email inbox, handle routine correspondence, and support management with operational organization.

• Workflow Automation: Use AI tools (like Gemini and ChatGPT) and Google Workspace to build response templates, draft copy, and streamline repetitive administrative tasks.

• Operational Support: Take over weekday follow-ups and coordination to support our weekend management team.

• 1+ years in a front-desk, customer service, or administrative support role.

• Strong written communication and professional phone manner.

• High tech literacy (Google Workspace, Office 365, and digital management tools).

• Experience with—or eager enthusiasm to learn—AI drafting tools and basic workflow automation.

• Strong self-starter who can balance front-desk greetings with independent desk work.

Competitive Pay: $18.00 – $22.00 / hour depending on experience.

Gym Perks: Free facility access/membership while employed.